Shipping policy

Thank you for shopping with Heroux Care. We are committed to delivering your health, beauty, and hair care products safely and efficiently.

Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Domestic Shipping (United States)
Orders within the United States typically arrive within 3–7 business days depending on the shipping method selected and the destination.

International Shipping
We proudly ship worldwide. International delivery times usually range between 7–21 business days depending on the destination country, customs procedures, and local postal services.

Shipping Fees
Shipping costs are calculated at checkout based on the delivery location and shipping method chosen.

Customs, Duties, and Taxes
For international orders, customers are responsible for any customs duties, import taxes, or additional fees required by their country.

Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your shipment.

Incorrect Address
Please ensure your shipping address is accurate at checkout. Heroux Care is not responsible for delays or losses caused by incorrect or incomplete addresses.

Contact Information
If you have any questions regarding your order or shipping, please contact us:

Trade Name: Heroux Care
Phone: 5186932364
Email: samheroux1@outlook.com
Address: 1 Burning Bush Blvd, Ballston Lake NY 12019, United States