Terms of service
OVERVIEW
Welcome to Heroux Care. The terms “we”, “us” and “our” refer to Heroux Care. Heroux Care operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Heroux Care is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Heroux Care reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Heroux Care confirms acceptance.
We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Heroux Care may be unable to accommodate cancellation requests after an order is accepted.
In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email address, billing address, or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email.
Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Prices posted in our online stores may be different from prices offered in physical stores or other platforms. We may offer promotions that may affect pricing and that are governed by terms separate from these Terms.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our store. You agree to promptly update your account and other information so that we can complete your transactions and contact you as needed.
You represent and warrant that the payment information you provide is true, correct and complete and that you are authorized to use the payment method provided.
SECTION 5 - SHIPPING AND DELIVERY
Heroux Care ships both domestically and internationally. Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control.
Once products are transferred to the shipping carrier, title and risk of loss passes to the customer.
Customers are responsible for any customs duties, import taxes, or additional charges that may apply to international shipments.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including all trademarks, brands, text, displays, images, graphics, product reviews, video, audio, and the design and arrangement of content are owned by Heroux Care or its licensors and are protected by intellectual property laws.
These Terms permit you to use the Services for personal and non-commercial use only. You must not reproduce, distribute, modify, republish, download or transmit any material from the Services without our prior written consent.
Heroux Care names, logos, product names, designs and slogans are trademarks of Heroux Care.
SECTION 7 - OPTIONAL TOOLS
We may provide access to tools offered by third parties. These tools are provided “as is” and “as available” without any warranties or representations.
Any use of optional tools offered through the site is entirely at your own risk and discretion.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain materials or links to websites operated by third parties. We are not responsible for examining or evaluating the content or accuracy of these third-party sites.
If you choose to access third-party websites, you do so at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Heroux Care is powered by Shopify, which enables us to provide the Services. However, all purchases made in our store are transactions directly between you and Heroux Care.
Shopify is not responsible for any aspect of transactions between you and Heroux Care, including product quality, delivery, or damages.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is handled in accordance with our Privacy Policy.
Because our store is hosted by Shopify, certain information may also be processed by Shopify in order to operate and improve the Services.
SECTION 11 - FEEDBACK
If you submit suggestions, reviews, comments, or feedback, you grant Heroux Care the right to use, reproduce, modify, publish, and distribute such feedback for any purpose without compensation.
You are responsible for the content and accuracy of any feedback you provide.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on the website that contains typographical errors, inaccuracies or omissions related to product descriptions, pricing, promotions, shipping charges or availability.
We reserve the right to correct errors or cancel orders if information is inaccurate.
SECTION 13 - PROHIBITED USES
You may not use the Services for any unlawful purpose or to violate any laws or regulations. You also agree not to transmit malicious code, spam, misleading information, or engage in activities that interfere with the security or operation of the Services.
SECTION 14 - AGENTS
Any automated software or service accessing the Services must clearly identify itself and comply with all applicable rules governing automated access.
SECTION 15 - TERMINATION
We may terminate or suspend access to the Services at any time without notice if a user violates these Terms.
SECTION 16 - DISCLAIMER OF WARRANTIES
All Services and products are provided “as is” and “as available” without warranties of any kind, either express or implied.
We do not guarantee uninterrupted or error-free access to the Services.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Heroux Care shall not be liable for any damages, losses, or claims arising from the use of our Services or products.
SECTION 18 - INDEMNIFICATION
You agree to indemnify and hold harmless Heroux Care and its partners, employees, and service providers from any claims or damages arising from your use of the Services or violation of these Terms.
SECTION 19 - SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will remain in full force and effect.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Heroux Care regarding your use of the Services.
SECTION 21 - ASSIGNMENT
You may not transfer or assign your rights under these Terms without our written consent. We may assign our rights and obligations without restriction.
SECTION 22 - GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with the laws of the United States and the State of New York.
SECTION 23 - HEADINGS
Section headings are provided for convenience only and do not affect the interpretation of these Terms.
SECTION 24 - CHANGES TO TERMS OF SERVICE
Heroux Care reserves the right to update or change these Terms of Service at any time by posting updates on the website.
Your continued use of the Services after changes are posted constitutes acceptance of those changes.
SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
Trade Name: Heroux Care
Email: samheroux1@outlook.com
Phone: 5186932364
Business Address: 1 Burning Bush Blvd, Ballston Lake NY 12019 United States